26945 Cabot Rd, STE 106, Laguna Hills, CA 92653
Phone: +1 201-371-3769 (SMS Only)

We're available on Monday – Friday 8:00 AM – 6:00 PM EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from CubeBik website?

We have flat shipping rates based on your location.

+ For Domestic Orders (United States): $5.99 for the first item, and $2 for each additional item.

+ For Canada Orders: $10.99 for the first item, and $5 for each additional item.

+ For International Orders: $11.99 for the first item, and $5 for each additional item.

** We also offer FREE WORLDWIDE SHIPPING for orders over $150

Which payment methods are accepted in CubeBik?

We currently accept PayPal and all major Credit and Debit Cards (Visa, MasterCard, American Express, Discover, Diners Club, etc).

How long will delivery take?

It usually takes us 1-4 days for fulfillment because all the products are made-to-order.

The shipping time will take about 1-7 days for US Domestic order, 5-14 days for Canada order and 10-20 days for International order (anywhere else).

We always try our best to deliver your products as quickly as we can.

How secure is shopping with CubeBik? Is my data protected?

Yes, we guarantee that your data is safe and protected when shopping on our website. Our website is secured via SSL certificate.

What exactly happens after ordering?

After you place an order on CubeBik, we will send you a confirmation email, then start the handling and fulfillment process as quickly as possible. When your order is ready to ship, we will send you the email with the tracking number.

Do I receive an invoice for my order?

Currently, we only send emails for Confirmation and the status of your orders. But if you want an invoice, feel free to contact us via email: [email protected].

What should I do if I made a mistake on my order?

Immediately contact us by Live chat or Email and our team will gladly resolve all of your concerns! Email: [email protected]

Can I cancel my order?

We can only process cancellations for items that have not gone into production. Please email us at [email protected] or send a message via live chat with your order details, we will cancel your order and provide a full refund.

We cannot cancel orders once the printing or shipping process has begun.

How do I change my order after purchase?

Email us at [email protected] or Live chat with our customer service team regarding all changes to an order! We're only able to change the Style, Size, Color, etc of the items if those items haven't gone into production yet. And we can change Shipping address before we ship the items.

Send us an email

If you have any inquiries, feel free to get in touch with us. We will response to you as soon as possible, typically within 24-48 hours.